For Patients
Your Guide to a Safe, Informed, and Successful Dental Visit
At our practice, patient education and clinical safety go hand-in-hand. Whether you’re undergoing routine dental care or advanced oral surgery, this guide will help you understand what to expect and how to prepare, ensuring the best possible outcomes.
Initial Appointment Process
To establish a comprehensive oral health baseline and discuss treatment goals.
Step-by-Step Overview
1. Medical & Dental History Review
- You’ll complete a detailed health questionnaire.
- Our team will assess medications, allergies, previous procedures, and any systemic conditions that may influence your dental care.
2. Clinical Examination
- A thorough extraoral and intraoral evaluation is performed, including soft tissue assessment, periodontal screening, and occlusal evaluation.
3. Diagnostic Imaging
- As needed, we will take radiographs (e.g., bitewings, panoramic, periapical, or CBCT) to assist with diagnosis and treatment planning.
4. Consultation & Treatment Planning
- The findings are discussed with you in detail.
- Treatment options are presented, including risks, benefits, alternatives, estimated timelines, and cost.
- Informed consent is obtained prior to initiating care.
Payment Options
Predictable, transparent, and financially manageable dental care
Accepted Payment Methods
- Cash
- Credit/debit cards (Visa, Mastercard, etc.)
- Mobile money transfer services (e.g., MTN, Airtel)
- Electronic bank transfers
- Structured installment plans (for approved treatment plans)
Insurance Partnerships
- We work with several dental insurance providers and corporate health plans.
- Claims assistance is available for covered procedures; please bring your insurance documents and national ID at the time of appointment.
Note: Pre-authorization may be required for certain procedures.
Billing Support
- For cost estimates or payment plans, our billing coordinator will provide a written treatment quote and help you explore financing options.
- Please notify us in advance if you have questions or concerns regarding out-of-pocket expenses.
Pre-Operative Instructions
Proper preoperative preparation significantly improves clinical outcomes and patient safety.
General Pre-Operative Guidelines (Applicable to All Patients)
- NPO (Nil Per Os): Do not consume food or liquids for 6–8 hours before surgery if undergoing sedation or general anaesthesia.
- Clothing: Wear comfortable, loose-fitting clothing with sleeves that can be rolled up for blood pressure and IV access.
- Medical Stability: Inform us immediately if you develop fever, upper respiratory symptoms, or changes in health status within 72 hours of your appointment.
- Medication Compliance: Continue medications for hypertension, diabetes, or other chronic conditions unless otherwise advised.
Instructions by Type of Anaesthesia
Local Anaesthesia (e.g., for minor extractions, fillings)
- No need for fasting unless advised.
- Take prescribed medications as normal.
- Eat a light meal before the appointment.
- Avoid alcohol, stimulants, or sedatives for 24 hours prior.
Oral Sedation (e.g., diazepam, triazolam)
- Fast for 6 hours before your procedure (clear water permitted up to 2 hours before).
- Do not drive or operate machinery on the day of your appointment.
- Arrange for a responsible adult to escort you and remain available post-procedure.
- Bring a full list of medications and relevant medical records.
Sedation / General Anesthesia
- No food or fluids for at least 8 hours prior.
- Disclose all medications, including herbal supplements and recreational drugs.
- Remove nail polish, contact lenses, and jewelry before surgery.
- A caregiver must be present to escort you and remain for at least 12–24 hours post-surgery.
- Review and sign all pre-op consent forms in advance.
Post-Operative Instructions
Post-operative care is essential to minimize complications such as infection, dry socket, or delayed healing.
Medication & Prescriptions
- Take all medications as prescribed, including antibiotics, analgesics, or anti-inflammatories.
- Refrain from self-medicating with over-the-counter painkillers unless cleared by your provider.
- Contact the office immediately for adverse reactions or if medications are ineffective.
Monitoring Post-Operative Healing
- Normal Symptoms (first 24–72 hours)
- Mild swelling
- Minor oozing or pinkish saliva
- Moderate discomfort managed with prescribed analgesia
- Concerning Signs:
- Excessive bleeding (>30 minutes with applied pressure)
- Facial swelling that worsens after 72 hours
- Fever above 38°C (100.4°F)
- Pus, foul odor, or unusual discharge
- Difficulty breathing or swallowing
- Excessive bleeding (>30 minutes with applied pressure)
Call the office or emergency services if any of the above occur.
Dietary Instructions
- First 24–48 hours:
- Soft, cool foods only (e.g., yogurt, smoothies, mashed potatoes)
- Avoid hot liquids, spicy foods, and carbonated beverages
- Do not use a straw (risk of dislodging blood clot)
- Soft, cool foods only (e.g., yogurt, smoothies, mashed potatoes)
- Resuming Normal Diet:
- Introduce firmer foods gradually as comfort allows
- Avoid nuts, seeds, and crusty foods for at least 7 days post-extraction
- Introduce firmer foods gradually as comfort allows
Activity & Oral Hygiene
- Physical Activity:
- Limit physical exertion for 48–72 hours
- Avoid heavy lifting, gym workouts, and running
- Oral Hygiene:
- Do not brush near the surgical site for 24 hours
- Begin gentle rinsing with warm saline 24 hours post-op (1 tsp salt in 250ml water, 3–4 times daily)
- Resume normal brushing and flossing on non-surgical areas
Follow-Up Care
- A review appointment is often required to:
- Assess healing
- Remove sutures (if non-resorbable)
- Evaluate bone and tissue response
- Modify medications or oral hygiene routines as needed
Schedule Your Post-Operative Visit
- Assess healing
Make your dream smile a reality! Call us at 256-200-741500 or make an appointment
Office
Kanjokya
Plot 56, Kanjokya Street, Kamwokya near Ark House.
City Center
Bhatia chambers,
Plot 5 Parliamentary avenue, Kampala.